Meet the Team - Crestview Roofing Co Pasadena

Meet the Pasadena Team Behind Crestview Roofing Co Pasadena

When you book a roof repair or replacement in Pasadena, you’re not getting a random crew pulled from a dispatch board. You’re getting people who know this city’s roofs, from the Spanish tile on Craftsman bungalows in Bungalow Heaven to the asphalt shingle ranches in Hastings Ranch. Every technician who climbs a ladder for us has been background-checked and wears a Crestview uniform, so you know exactly who’s walking onto your property. The crew below is who you’ll most likely see on jobs across Pasadena, Altadena, and the surrounding foothill neighborhoods. They’re the reason our 365-Day Done Right Promise isn’t just words on paper.

Call (626) 389-1956

Our People

Dylan Pace, Owner

Dylan founded Crestview Roofing Co Pasadena in 2000, and he still walks his own job sites every week. He started as an installer, which means he’s spent more hours on steep Pasadena slopes than he can count, and he’s the first to tell you when a repair is the wrong call and a replacement makes more sense. Dylan writes every estimate himself and stands behind the number on the page. His philosophy is simple: if we wouldn’t put it on our own roof, we don’t put it on yours. Off the clock, he’s usually up in the San Gabriels with a fly rod or arguing about barbecue with anyone who’ll listen.

Marcus R., Lead Technician

Marcus has been with Crestview since 2012 and runs most of the larger repair and replacement jobs in Pasadena. He’s GAF and CertainTeed certified, which means he’s trained on the exact installation specs those manufacturers require for their warranties to hold. Marcus has a reputation for catching problems other roofers miss, like flashing failures around chimneys that look fine from the ground but leak during a Santa Ana windstorm. He’s the guy who’ll show you the before-and-after photos from your job before he asks for final payment. When he’s not on a roof, he’s coaching his daughter’s soccer team at Victory Park.

Elena T., Senior Installer

Elena joined the team in 2015 after doing commercial roofing in Los Angeles, and she’s become our specialist for steep-slope work and tile roofs across Pasadena’s older neighborhoods. She holds Owens Corning and IKO credentials, and she’s the person we send when a Mediterranean-style home near the Rose Bowl needs tile matched to the existing profile. Elena is methodical about details like underlayment and edge metal, the parts of the roof you never see but that determine how long it lasts. She restores vintage motorcycles in her spare time and can talk your ear off about carburetors if you let her.

Sam D., Service Coordinator

Sam is the voice you’ll most likely hear when you call (626) 389-1956. He’s been answering Crestview phones for six years, and he’s the reason you won’t get a voicemail loop or a call back on Monday. Sam schedules every estimate, confirms the live trackable arrival time under The Relay Standard, and makes sure your digital invoice gets texted to you the same day the work is finished. He’s also the one who keeps the 365-day guarantee calendar, so when a covered repair needs a second visit, he’s already booked it before you hang up. Sam is a Pasadena native, which means he has opinions about the 210 interchange and is not afraid to share them.

One Standard, Every Job

The Relay Standard is the process every Crestview location follows, and our Pasadena crew treats it as a non-negotiable. It means you get a written price before any work starts, so the number on your estimate is the number on your invoice, no surprises and no change orders after the fact. It means you receive before-and-after photo documentation of your roof, a live trackable arrival time so you know when Marcus or Elena will actually pull up, and a digital invoice sent by text when the job is complete. Every repair carries a 365-Day Done Right Promise in writing: if a covered repair fails within a year, we return and correct it at no charge. That’s the standard we’ve held since 2000, and it’s the standard that keeps Pasadena homeowners calling us for the next repair, the next replacement, and the next roof.

Written by Dylan Pace, Owner at Crestview Roofing Co Pasadena, serving Pasadena since 2000.