What Pasadena Homeowners Say About Crestview Roofing Co Pasadena
Roof work is one of those things you can’t really see until something goes wrong, so we get why people want to hear from neighbors before they call. The reviews on this page are from actual Pasadena homeowners we’ve worked with, and they reflect what we hear on job sites every week: clear pricing before work starts, technicians who show up when they say they will, and a repair process you can actually follow from start to finish. We don’t pay for reviews and we don’t write them ourselves. We earn them by doing the job right the first time, and by standing behind the work with the 365-Day Done Right Promise.
Recent Reviews
“We had water staining on the ceiling in our Craftsman home near Bungalow Heaven, and Crestview sent someone out the same week. The technician walked the roof with me, showed me photos of the cracked flashing around the chimney, and gave me a written price before anything started. The repair took about three hours and the price never changed. A year later, no leaks.”
Sami S.
Bungalow Heaven, Pasadena
“I called at 7 p.m. on a Tuesday because a section of shingles had blown loose during a windstorm and I could see daylight through the sheathing. A live person answered, which honestly surprised me. They scheduled a repair for the next morning, sent a photo of the technician before he arrived, and the repair cost exactly what the quote said. They also texted me a digital invoice and before-and-after photos. That level of transparency is rare.”
Oscar H.
Madison Heights, Pasadena
“We replaced our entire roof through Crestview after getting three bids. Their quote wasn’t the cheapest, but it was the most detailed, and the wording around the guarantee was concrete: 365 days, in writing, on every repair. They installed CertainTeed shingles and the crew kept the yard clean every day. We had one small issue with a piece of ridge cap, and they came back and fixed it for free under the Done Right Promise. No negotiation, no ‘well, technically the warranty covers this but…’ – just fixed it.”
Gabriela R.
Linda Vista, Pasadena
“Our roof was 22 years old and the granules were washing down into the gutters, so we knew replacement was coming. Crestview gave us a written price with no change orders, walked us through the permitting process, and installed GAF Timberline shingles in three days. The crew was background-checked and wore uniforms, which matters when you have kids at home. The before-and-after photos they sent afterward made it easy to file an insurance claim.”
Emily M.
San Rafael, Pasadena
“Small repair, but it was done right. I had a leak around a roof vent over the garage. Another company quoted me a full section replacement. Crestview’s tech found that the vent flashing had pulled away from the pipe and resealed it. He explained what flashing was, showed me the issue in photos, and charged me a fraction of the other quote. That was 14 months ago. Still dry.”
Sami S.
Hastings Ranch, Pasadena
“The thing that convinced me to go with Crestview was the Relay Standard stuff: a written price before work, a trackable arrival time, and photo documentation. I’d been burned before by a contractor who gave a verbal estimate and then added ‘unexpected material costs’ at the end. Crestview’s invoice matched the quote to the dollar. They also pulled the permit and passed the final inspection on the first try, which my inspector told me doesn’t always happen.”
Oscar H.
Chapman Woods, Pasadena
Why Customers Trust Us
Strip away the shingle brands and the equipment, and what homeowners actually care about is knowing that the person on their roof will be honest with them. That’s the through-line in every review on this page. The 365-Day Done Right Promise is a real, written commitment: any covered repair that fails within a year is corrected at no charge, and if something needs a second visit, that second visit is free too. No runaround, no fine print. The written price before work starts is the same deal. What we quote is what you pay, every time. And because we document every job with before-and-after photos and send a digital invoice by text, you see exactly what happened up there, even if you never set foot on a ladder.
We know trust in roofing contractors in Pasadena isn’t freely given. It’s earned one repair at a time. If you’d like to know what we’d charge for your specific project, call (626) 389-1956 and we’ll give you a written price before any work starts. That’s the only way we do business.
Written by Dylan Pace, Owner at Crestview Roofing Co Pasadena, serving Pasadena since 2000.